Privacy Policy

We collect the following information when you use Line Deploy:

• Names and contact information (including phone numbers and email addresses)
• Job titles and role information
• Account credentials and authentication data
• Usage data, including login activity, feature interactions, and platform behavior
• Device and browser information, including IP addresses
• Payment and billing information processed through our payment provider
• Communications sent or received through the platform, including SMS message logs

We use collected data to:

• Enable workforce communication and coordination
• Deliver operational SMS messages
• Provide authentication (OTP codes)
• Support training and compliance workflows
• Process billing and maintain account records
• Monitor platform security and prevent abuse

We process this data on the basis of contractual necessity (to deliver the services you have agreed to), legitimate business interest (to maintain platform security and improve our services), and legal obligation where applicable.

Line Deploy uses SMS messaging for account authentication and operational workforce communication.

For authentication messages, users provide their mobile phone number on the login page and request a one-time verification code to complete authentication. These messages are user-initiated and occur only during the login process.

Customers using the Line Deploy platform are responsible for obtaining prior express consent from recipients before sending operational SMS messages through the platform.

SMS consent data and phone numbers are not sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may only be shared with service providers necessary to deliver messaging functionality, including telecommunications and messaging providers.

We do not sell or share personal data for marketing purposes. We only share data with service providers necessary to operate the platform, including:

• SMS delivery providers
• Payment processors
• Infrastructure and hosting providers

We use analytics tools to understand how the platform is used and improve our services. We also use security monitoring tools to detect and respond to threats. These tools may collect device information, IP addresses, and usage patterns. By using Line Deploy, you consent to this data collection for operational and security purposes.

We implement reasonable safeguards to protect personal information, including encryption of data in transit and access controls that restrict internal access to customer data based on role and business need.

We retain data only as long as necessary to provide services and meet legal obligations. Upon account termination, data will be deleted or anonymized within a reasonable timeframe except where retention is required by law.

Users may request access to, correction of, or deletion of their personal data by contacting us at support@linedeploy.com.

California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information. To submit a CCPA request, contact us at support@linedeploy.com.

In the event of a data breach that affects your personal information, we will notify affected users via email in accordance with applicable law. Notification will be sent to the email address associated with your account as promptly as reasonably possible.

Line Deploy LLC

4015 White Oak Dr, Vestavia, AL 35243, United States

Email: support@linedeploy.com

Phone: 734-352-7635