Terms of Service

Line Deploy LLC (“Line Deploy”, “we”, “our”, or “us”) provides a platform that enables businesses to manage workforce operations, including communication with employees via SMS, training assignment, and workforce coordination.

By using Line Deploy, you (“Customer”, “you”) agree to comply with these Terms.

You agree to use Line Deploy only for lawful business operations. Examples of permitted uses include:

• Workforce availability requests
• Storm deployment coordination
• Training and compliance communication
• Authentication and account-related messaging

You may not use the platform for:

• Marketing or promotional messaging
• Spam or unsolicited messaging
• Fraudulent, abusive, or misleading communication

For operational messaging initiated by Customers, Line Deploy does not obtain consent on behalf of Customers. Customers remain responsible for obtaining and maintaining appropriate recipient consent.

All messages sent through Line Deploy include standard opt-out functionality.

• Message frequency varies based on account activity and deployment events
• Message and data rates may apply
• Customers may not disable or interfere with opt-out mechanisms

Recipients may opt out at any time by replying STOP to any message. To request help, reply HELP or contact us at support@linedeploy.com.

We reserve the right to:

• Monitor messaging activity for compliance
• Suspend or terminate accounts that violate these Terms
• Restrict messaging capabilities if abuse or non-compliance is detected

Line Deploy provisions and manages messaging phone numbers on behalf of Customers through third-party providers. Phone numbers provisioned through Line Deploy are managed under our infrastructure while the service is active. Customers may port numbers out at any time, at which point those numbers are no longer usable within the platform.

Customers agree that:

• Messaging services are subject to carrier and provider regulations
• Line Deploy is not responsible for number availability or portability timelines imposed by third-party carriers

Customers are responsible for:

• The accuracy of recipient data
• Ensuring lawful collection of phone numbers
• Maintaining up-to-date contact information

Line Deploy is not responsible for:

• Customer misuse of messaging services
• Failure to obtain proper consent
• Legal consequences resulting from non-compliant messaging

For material violations of these Terms or applicable regulations, we may suspend or terminate access immediately and without prior notice. For non-emergency violations, we will provide thirty (30) days written notice before taking action, during which time the Customer may remedy the violation.

Before initiating any legal action, both parties agree to make a good-faith effort to resolve disputes informally. The party raising the dispute must provide written notice describing the issue in reasonable detail. The parties will have thirty (30) days from that notice to resolve the matter before pursuing other remedies. Nothing in this clause prevents either party from seeking emergency injunctive relief where necessary to prevent immediate harm.

These Terms are governed by the laws of the State of Alabama, without regard to its conflict of law provisions. Any legal action arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Jefferson County, Alabama.

We may update these Terms from time to time. In the event of a material change, we will notify you via in-app notice upon login. Continued use of Line Deploy following such notice constitutes acceptance of the updated Terms.

Line Deploy LLC

4015 White Oak Dr, Vestavia, AL 35243, United States

Email: support@linedeploy.com

Phone: 734-352-7635